Returns & Exchanges
At Gus Modern, we stand by the quality of our modern furniture and want you to be completely satisfied with your purchase. If a piece isn't the right fit for your space, we offer a 30-day return window for items in original, unassembled condition.
Initiate Your Request
Contact our support team within 30 days of delivery with your order number and reason for return to receive a Return Authorization.
Prepare the Item
Carefully disassemble the product and pack it securely in its original packaging to ensure it is protected during transit.
Schedule Pickup
Once your return is approved, we will coordinate with our specialized furniture carriers to schedule a convenient time for collection.
Inspection and Refund
After our warehouse team inspects the item for quality, your refund will be processed to the original payment method, minus applicable restocking fees.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing